• Free delivery on oders over £500net*
  • Next day delivery on stocked items ordered by noon
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Rainclear's metal rainwater products Refunds Policy

We will accept the return of  goods subject to the following:

  • All goods must be returned by the customer at their expense to the original place of shipping, Rainclear Systems premises in Swindon.
   
  • Consumer customers will NOT be charged a restocking fee provided Rainclear have been advised of the return within a 14 day period of taking delivery from us and the items being returned arrive back at Rainclear within a further 14 days. (see Consumer customer T&C’s)
 
  • In all cases a return note must be used and can be obtained from the team at sales@rainclear.co.uk.
    For anything outside this time period please us on 0800 644 44 26 for further clarification.
    No refund will be given on goods that are returned which are not in a perfect resaleable condition.
 
  • Any goods supplied that have been ‘made-to-order’ may not be returned for a refund.
    ‘Made to order’ goods available on our website are marked as such and consist of all non-stocked colours of powder coated or painted products, Capping, Fascia, Soffit, Canopies as well as anything else that we do not stock (and marked "PLEASE NOTE: these items are ‘made-to-order' and as such are non-refundable" in the product description).
    Made-to-order goods purchased via Rainclear Systems from the manufacturer may only be returned at the manufacturers discretion.
    Please contact us at 0800 644 44 26 or sales@rainclear.co.uk for further clarification.

 

© 2021 Rainclear Systems. All Rights Reserved. All prices shown are excluding VAT which will be added at checkout. Rainclear Systems is an agent of Alumasc Building Products Ltd. Company registration number 02992960 - VAT number GB 395 9417 96