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At Rainclear Systems we take service seriously, here’s what just a few of our satisfied customers say
Anthony Tomkins - Andover (12/10/2012)
Excellent service all round, very good product (Galv guttering system), would not hesitate in using again.
Jim Marriage - Methwold (21/09/2012)
Product is OK but when you make arrangments about delivery which are ignored [and you have to inspect the items before acceptance] the service could be better.
Jan Bettison - Macclesfield (28/08/2012)
The staff at Rainclear are very helpful and efficient. Products arrived intact and on time. My one minus would be the confusing price charges when attemtping to do an internet order but all was sorted with one quick phone call. Big thanks to Charlie for all her help in sorting out the queries.
Vanessa Jackson - Brighton (08/08/2012)
Rainclear provided high quality products and speedy service.
Matt Corner - The View Restaurant, Whitsand Bay, Cornwall (01/08/2012)
We are tremendously impressed with the quality of the Rainclear Systems product, I congratulate you on comparitive value for money and speed of service.
peter dale - Otterton Devon (01/08/2012)
Good product,excellent delivery with adequate packaging but had to query the fitting of brackets and hoppers .Reference to the videos helped a lot [could have been told about them at the order stage] but his dark shirt was a disadvantage.Cutting the gutter holes was difficult [a template would have helped] A scaled delivery charge for small items missed off the original order eg stop ends would be more acceptable.You did reduce mine on request Thank you.
Sue Beckett-Doyle - London (30/07/2012)
Very pleased with product, and very helpful telephone staff - however as packing was so bad one item was damaged. Also invoicing and e.mails all replicated, surely a waste of time and money? But I have already recommended you, so overall very happy.
Phil Vipond - Anglesey (27/07/2012)
Purchased the rolled steel guttering system for a new house build in a Georgian style. The guttering provides goods proportions on a large house and looks remarkably good when installed - not the usual flimsy finish from Upvc.
It takes a bit of time to learn the connection processes with the unions, down pipe connectors etc, but the instructional videos on the web site make it a simple to follow process and quite easy to install.
Contour Roofing - Essex (27/07/2012)
We have been very happy with your service.
Gail Thorpe - bath (26/07/2012)
Rainclear Systems: efficient, speedy and reliable. I can highly recommend them.
David Anderson - Farnham, Surrey (11/07/2012)
Very good delivery service and follow up. Yet to see the full effectiveness of Hedgehog - but very easy to fit
mick hyde - United Kingdom (10/07/2012)
great quality as always,this was my third order, say no more.
S. Rathbone - N. Yorks (10/07/2012)
Good prompt service. Very obliging and helpful staff. Some damage to consignment which was dealt with in a satisfactory manner. Would use again without thought.
John kimber - Holy Trinity Church Winchester (19/06/2012)
Excellent website easy to use very prompt delivery and helpful when I ordered incorrectly will use again and would recommend.
Thanks for help Kate.
regards John Kimber
Nick Reynolds - Chichester Sussex (18/06/2012)
Good prompt service and technical advice.
Helen Frowe - Kent (13/06/2012)
My experience with Rainclear Systems has been excellent. The communication was excellent, the staff were efficient and helpful and delivery was prompt.
Mustafa - Hextable - Kent (07/06/2012)
Needed some metal gutter support brackets to carryout repairs to an existing plastic gutter without removing gutter. viewed your website ordered the metal brackets, got a phone call to check my order. Goods arrived on time did the repairs. Thanks
mick hyde - United Kingdom (01/06/2012)
A very clear website made ordering easy,my galvanised guttering was delivered quickly and well protected, and excellent quality, it stands out against our white walls and grey windows, and is receiving a lot of favourable comments. many thanks.
Steve Wilcock - Cuckfield, West Sussex (01/06/2012)
Very prompt, great prices and great products. The ordering process was easy and they were always on hand with advice too.
Will be coming back soon.
Hugh - Kent (14/05/2012)
Very efficient, good service, easy to use website. Have bought from Rainclear regularly and will continue to do so.
Rae Osborne - Aberdeenshire (14/05/2012)
Excellent service, ordered and despatched the same day, just what good service should be.
Hedgehog Gutter Guard is brilliant at keeping gutters free of leaves.
m thrush - hertfordshire (29/04/2012)
Cast iron supplies good quality and supplied with a short delivery time
Jan - Worthing (24/04/2012)
If every company in thu UK were half as good as rainclear life would be so sweet..Well done fast informative and fantastic quality. thank you Rainclear..
Michael Kelleher - Woodford Green (19/04/2012)
Puchased the Hedgehog Gutter Guard, easily installed it in my conservatory gutter, I am sure this will prevent any leaves building up and me spending ages clearing it every year!
tony johnson - manchester (28/03/2012)
I phoned not sure what I required for the job in hand. Rainclear talked me through the proccess for installing a drain through an underground car park, not only did they recommend the appropriate pipework but also the brackets and flanges and just the right amount with no wastage, a good clear price and excellent delivery. Well done lads, great service.
J.B.S. - Hampshire (27/03/2012)
High quality products that install with ease. Great prices and customer service. Purchased cast iron guttering and down pipes etc pre-painted. Could not be happier with the finished results. Would recommend every time.
T. Butler & Son (Sawston) Ltd. - Sawston, Cambridge (26/03/2012)
Rainclear were able to supply the full specification needed along with good technical advice and a reliable delivery service. Very much an approved supplier, especially for our heritage works.
Web Customer - (15/12/2011)
I sent a plan of my requirements to four suppliers and you were the only company who interpreted my plan accurately - so thanks to Charlie Cutforth for taking the time to study the plan and tailor a quote that exactly fitted the plan. Also you were the only supplier who honoured their 48hr delivery promise - others quoted 48 hrs on website but 7 days when quote came through. Charlie was excellent on the phone too. Having worked for a major retailer for 23 year committed to customer service and having received appauling service myself from a range of building suppliers over the last few weeks it was a pleasure to at last receive excellent service when I dealt with you. So thank you. I will be placing another bigger order with you in the next 18 months
Web Customer - (17/10/2011)
Rainclear strive to meet their customers needs and do so time and time again for us. Our success is measured by our ability to perform and Rainclear assist us in doing so. They are a clear benefit to our supply chain.
Web Customer - (10/10/2011)
Very pleased with my Aluminium downpipes and gutters.Its transformed my property from plastic pipes which fade after many years.Excellent service will recommend.
Web Customer - (27/06/2011)
I was very happy with the service that I received and the quality of the guttering. I have already recommended them to a friend with similar guttering.
Web Customer - (03/06/2011)
Thank you for your prompt delivery & excellent service. The customer was very happy with the 100mm half round steel gutter especially the quality of the black finish & rigidity of the lengths. As contractors we found it easy to install & competitively priced. We will be recommending it on future projects.
Web Customer - (05/05/2011)
Thanks Rainclear, you've been very patient and helpful - your quote was easily the clearest and most accurate of the people I've talked to on the phone.
Web Customer - (03/08/2010)
We find the Rainclear team have a wealth of technical advice & back up their service with a fast delivery programme. This makes them a very attractive supplier for us to work in conjunction with.
R I - (20/11/2008)
Thanks for your excellent service and product, always delivered as promised and very well priced.
Saws Joinery Services Ltd - (10/09/2007)
I tried at least 10 guttering companies to obtain what was needed, Rainclear were the only ones who helped and answered all of questions etc – excellent service.
Web Customer - (13/07/2007)
Well here goes
Since opening our account 3 years ago, Rainclear have done nothing but impress me. The staff knowledge is 2nd to none, and very helpful with it. Their deliveries are always on time and most importantly, the price is right. Long may it last!